The Balance Gap traces the paths individual women take in understanding and invoking work/life balance laws and policies. Using in-depth interviews with women in two workplace settings?public universities and the U.S. military?Sarah Cote Hampson explores how women navigate the laws and the unspoken cultures of their institutions. Family-friendly policies are often created with the hope that changes in structural support for women in the workplace will allow for social changes to also take effect at work. Activists and policymakers hope that such law and policy changes will not only increase women’s participation in the workplace, but also help women to experience greater overall equity as workers. As Hampson shows, however, these policies and women’s abilities to understand and utilize them have thus far fallen short of fully alleviating the tensions that women across the nation are still grappling with as they try to balance their work and their family responsibilities.